Why Blue Arctic
Six things you can verify before you buy.
If you are reading this page, a host has probably let you down before, usually over a renewal price or a support queue. So here is what to check before you buy, and where to check it. We own the servers, the people who run them answer the tickets, and the SLA is published.
Since 2002 99.99% uptime SLA Independently owned
Six things to check, and where to check them.
No introductory rate that jumps at renewal
No teaser pricing and no renewal surprises. The rate we quote is the rate, and there are no setup fees.
See all pricingWe move your site, email, SSL and DNS for you, free
An engineer copies it, tests it on our infrastructure, and coordinates the final switch. It is planned for zero downtime whenever possible, and there is no charge on Web and WordPress plans.
How migration worksSupport from the team that runs the systems
Technical requests go to our 24/7 helpdesk and are handled by the team that operates the systems, not a separate call center.
How support worksRedundant power, network and storage
Hardware we own, in a Tampa, FL datacenter built to enterprise spec: N+1 power, redundant cooling and several major carriers rather than one, backed by a 99.99% uptime SLA with defined service credits. When a drive fails, our engineers replace it.
See the infrastructureSecurity ships switched on, with no tier to buy
Malware scanning, a web application firewall, account isolation, free SSL and daily off-site backups come with every plan, at every price. There is no basic tier.
Explore securityIndependently owned since 2002, never acquired
We own and manage the servers and our own ARIN-allocated IP space in Tampa, Florida, and we control how many accounts share one. Decisions about your hosting get made here, in house.
Read our storyWe’re not for everyone. On purpose.
We compete on reliability and support rather than the lowest sticker price, and that model isn’t the right fit for every budget. Here’s how to tell.
A good fit if…
Your business depends on what we host
- Reliability is a business requirement, not a preference
- You want engineers on support, not a ticket queue
- Performance matters: slow hosting costs you money
- You need an SLA with service credits attached
- You want predictable pricing, with notice before anything changes
Running a small business? See hosting for small business.
Probably not the right fit if…
We’re not the cheapest option, and we’re not trying to be
- You need the lowest price above all else
- Shared hosting under $5/month is your target budget
- You prefer to fully self-manage your infrastructure
- Uptime commitments and response times aren’t a priority
Compare any host’s renewal invoice, SLA credits and support model against ours, and decide for yourself.
Some of the organizations that trust Blue Arctic.
Tell us what you run, and we’ll tell you what we can do, what it costs, and whether we’re the right fit.